Return & Exchange Policy

Bombshell Parts USA wants  newly you to shop with confidence. That’s why we provide you with a “No-Hassle” satisfaction guarantee. If any item you purchase from us online doesn’t meet your expectations, send it back within 20 days - we'll issue a full refund of the original purchase price (minus shipping charges) via the same payment method you used originally. Unlike much of our competition, we do not charge a restocking fee or penalty.
There are a just a few exceptions:

  • Custom-assembled products (a complete bike built of components you selected, a wheelbuild, etc)
  • DVDs, or other electronic media; and tools which have been opened may not be returned for a refund. Damaged or defective items may be replaced with the same title only.

If your purchase included any free promotional items, don't forgot to include the freebie item with your return so we can issue you a full refund.

How do I return an item?

Download and print RMA form to include with your return - no prior return authorization is necessary to return an item using this form. Can't print the RMA form? Please email or

Please call our Customer Service Department at (951) 677-8500 ext.3 for an RMA (Return Merchandise Authorization) or email us @
Let us know the Bombshell Parts USA Order Number and reason for return. You will find your order number on your invoice copy.

  • You are responsible for return shipping charges. Bombshell Parts USA also cannot be held responsible for any items lost or damaged in shipping.
  • Please allow the usual banking time for refunds to appear on your credit card statement. Often this will be one month. Bombshell Parts USA does not accept COD’s on returns.
  • If you paid by Credit Card, credit will be applied to the card used to place the original order. Please check the date on the credit card originally used. If the card is expired, the credit will not process.
  • If you paid by check or money order, please allow 2 weeks after the return is processed to receive your refund check.
My order was damaged in shipment.

All items that are shipped out from Bombshell Parts USA are in new and unused condition. If a package is delivered to you in damaged condition, you have the option of refusing delivery of a package with obvious damage. If you do receive a damaged package, please call Bombshell Parts USA Customer Service immediately at (951)677-8500 ext. 3. We will contact the Delivery Company and file a damage claim. Bombshell Parts USA will arrange for the Delivery Company to pick up the damaged package. Do not take the item for a ride. Do save all boxes and packing material for inspection by the freight carrier. Once a damage claim is made and accepted with the carrier, a claim number is generated. At that time Bombshell Parts  USA will work on re-processing the order for the lost or damaged items.
Please call us when you need assistance in resolving a damage claim. We want this to be as painless as possible. These situations do happen and we are experienced in resolving damage claims.

You sent me the wrong item!

Please call us immediately regarding any mistakes on your order. We need to hear about problems within seven days of order receipt. It also helps us to maintain accurate inventory for all our customers.
Our Mistake
You gave us a correct part number and we made a mistake:

  • If an item is missing, make sure and finish checking your order before calling. Inspect packing materials carefully for smaller items. It is easy for small items to get wrapped up in the packing material.
  • Let us know which item(s) you received incorrectly or were missing. We will go over the situation with you.
  • We will find the simplest, fastest way to resolve our mistake. We will reimburse return ground freight on any mis-shipped items ordered online the fault of Bombshell Parts USA . We want this to be corrected as simply as possible.

Your Mistake
You placed your order, or gave us on the phone, an incorrect part number(s), or perhaps you just decided it wasn’t what you wanted:

  • Call us up. Let us know the Order number and Bombshell Parts USA part number(s) in question.
  • Bombshell Parts will issue an RMA (Return Merchandise Authorization) number. Return the product using your choice of carrier; we recommend a carrier that offers tracking and insurance.
  • Please be aware that we cannot be responsible for returned parts until there is a Bombshell Parts USA confirmation signature with the carrier.
  • Parts must be in original packaging. No returns on parts that have been installed. Please do not use display boxes as shipping cartons.
  • We will issue credit for the item(s) being returned. We do not refund the original shipping charges.
  • You are responsible for paying return freight on returns that are not the fault of Bombshell Parts USA.